Returns & Exchanges
At Beauty Supply 123 Outlet, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return un-opened and un-used items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online portal or contact our customer support team with your order number and the list of items you wish to return.
Prepare Your Package
Securely pack the items in their original, unopened packaging to ensure they are not damaged during transit back to our warehouse.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our team inspects the returned goods, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing